Welcome to the Privacy Policy of Tangjian Tech Ltd.("Tangjian,"
"we," "our," "us"). At Tangjian, we are committed to protecting
your privacy. This Privacy Policy covers all of our games,
whether you play them on mobile devices, PCs, or other
platforms. It also extends to our marketing and advertising
activities, as well as any additional services we may offer.In
this Privacy Policy, we refer to our games, website, marketing
and advertising efforts, and other services collectively as the
"Services."
By accessing or using our games, interacting with
our website, or engaging with our other Services, you consent to
the collection and use of your information as described in this
Privacy Policy. This includes agreeing to the use of your data
by Tangjian and our advertising partners for targeted
advertising purposes, as outlined in the Marketing and
Advertising section of this Policy. This section also provides
details on how you can opt-out or withdraw your consent for
targeted advertising.
If you have any concerns about
sharing your information or how it will be used as described, we
encourage you not to use our games or Services.
1.1 Directly From You
We collect Personal Data that you provide directly
to us through various interactions. Examples of how we may
collect your data include:
· Purchases: When you
make a purchase on our Shop, we may collect your first and last
name, email address, telephone number, billing address, shipping
address, and payment information to process your transaction and
fulfill your order.
· Forum or Wiki Participation:
If you contribute to our Forum or Wiki, we collect any
information you choose to share within these platforms,
including posts, comments, and other content.
·
Contacting Us: When you reach out to us via email or other
communication channels, we may collect your email address and
retain records and copies of your correspondence for reference
and follow-up.
1.2 Automatically From You
We also collect Personal Data automatically through
various technologies as you use our Services:
·
Cookies: These are small files placed on your computer's hard
drive by your web browser. Cookies help us recognize your
browser and capture and store certain information, such as your
preferences and usage patterns. This allows us to improve your
experience by personalizing content and remembering your
settings.
· Web Beacons: Also known as clear gifs,
pixel tags, or single-pixel gifs, these are tiny electronic
files embedded in web pages or emails. Web beacons help us track
and analyze user interactions, such as the number of visitors to
our pages and the effectiveness of our marketing efforts. They
provide valuable insights into how users engage with our site
and help us refine our services.
By using these
methods, Tangjian aims to enhance your experience, tailor our
offerings to your preferences, and ensure the functionality and
performance of our Services.
In this Privacy Policy, "Personal Information" refers to any
data that can identify you either directly as an individual
("Personally Identifiable Information") or indirectly when
combined with other data that identifies you.
We collect the following types of Personal
Information:
2.1Contact Information: This includes
details such as your name, email address, phone number, and any
other contact information you provide when creating an account
or communicating with us.
2.2Account Information:
This includes username, password, and other details related to
your account, such as preferences and settings.
2.3Gameplay Data: This includes information about
your in-game activity, progress, scores, achievements, and
interactions with other players.
2.4Device
Information: This includes data about the device you use to
access our services, such as device type, operating system,
unique device identifiers, and mobile network information.
2.5Usage Data: This includes information about how
you interact with our games and services, such as features used,
pages viewed, and time spent on our services.
2.6Payment Information: If you make purchases, we
collect payment details, including billing address and payment
method, but we do not store your full credit card information.
2.7Location Information: This may include
geolocation data collected from your device, if you have granted
permission for us to access this information.
2.8Communication Records: This includes records of
your communications with us, such as support requests, feedback,
and customer service interactions.
This information
helps us provide and improve our services, personalize your
experience, and ensure the security and functionality of our
games.
3.1 Responding to Your Requests
We utilize your personal information to address your
specific requests and provide the information you need. This
could involve sending you newsletters, updates, or invitations
to events that interest you. If you interact with us on social
media, we may also use your details to respond to your comments
and questions. Our goal is to deliver timely and relevant
information that suits your interests.
3.2 Keeping
You Informed
To keep you updated, we use your
personal information to share the latest news and developments
from Tangjian and our partners. This includes notifying you
about new game launches, upcoming events, special promotions,
and other significant announcements. Our aim is to keep you
engaged with the latest updates and opportunities within the
Tangjian community.
3.3 Managing Event Registrations
We handle your personal information to facilitate
your registration for various events, seminars, conferences, and
meetings organized by Tangjian or its affiliates. This process
includes confirming your attendance, providing event details and
reminders, and delivering any necessary materials. We strive to
make your event experience seamless and enjoyable.
3.4 Answering Your Inquiries
Your
personal information helps us address any questions or concerns
you might have about Tangjian, our services, or our affiliates.
We are committed to providing accurate and prompt responses to
your inquiries, whether they pertain to our products, services,
or policies. Your satisfaction is important to us, and we aim to
resolve your issues effectively.
3.5 Improving Your
Online Experience
We use your personal information
to enhance your experience on our website and improve how you
access information. This includes:
· Personalized
Content: Offering content and recommendations tailored to your
interests and browsing history to make your visit more relevant.
· Enhanced Navigation: Implementing features that
simplify your navigation and help you find information more
efficiently.
· User Feedback Integration: Utilizing
feedback and usage patterns to continuously refine and improve
our website’s functionality and user interface.
·
Performance Analytics: Analyzing how you interact with our site
to identify areas for improvement and ensure a smooth and
engaging experience.
By integrating these
enhancements, our goal is to provide a customized and
user-friendly online experience that aligns with your
preferences and needs.
We may disclose your Personal Data in the following situations:
· Service Providers and Contractors: We may share
your data with third-party service providers or contractors for
business or operational purposes. This includes e-commerce
platforms, moderation services, and data analytics providers. We
ensure these parties are contractually bound to keep your data
confidential and use it solely for the intended purposes.
· Affiliates and Advisors: We may disclose your data
to our subsidiaries, affiliates, or to our legal and financial
advisors who are bound by confidentiality obligations.
· Business Transactions: In the event of a sale,
merger, acquisition, restructuring, or similar business
transaction, your data may be transferred as part of the assets.
This includes situations like bankruptcy or liquidation.
· Legal Requirements: We may disclose your data to
comply with legal obligations, such as court orders or
regulatory requests.
· Contract Enforcement: To
enforce any agreements or contracts we have with you.
· Protection of Rights: If we believe it is
necessary to protect the rights, property, or safety of
Tangjian, our users, or others.
· With Your Consent:
If you have given explicit consent for such disclosure.
We do not sell, rent, or share your Personal Data
for targeted advertising, automated decision-making, or
profiling purposes.
5.1 Location of Information Storage
We operate servers globally, meaning your
information may be processed on servers located outside your
home country. Data protection laws vary by country, with some
offering more protection than others. Regardless of where your
data is processed, we maintain a consistent level of protection
for your information and comply with legal frameworks related to
data transfer.
5.2 Duration of Information Storage
We generally retain your personal information for a
period of 3-5 years. However, under the following circumstances,
we may adjust the storage duration:
Legal
Compliance: To comply with applicable laws, regulations, or
legal requirements.
Court Orders: To comply with
court judgments, rulings, or other legal procedures.
Governmental Requests: To meet the requirements of
relevant governmental authorities or legally authorized
organizations.
Service Agreements: To comply with
applicable service agreements or this Privacy Policy, safeguard
public interest, or protect the legal rights of Tangjian, our
users, affiliates, and employees, or for other reasonable
purposes.
After the necessary storage period has
passed, we will delete or anonymize your personal information in
accordance with applicable laws and regulations.
If
our products or services cease operation, we will notify you
through push notifications or announcements and delete or
anonymize your personal information within a reasonable period.
5.3 Specific Situations
Account
Termination: If you terminate your Tangjian account, your
personal data will be marked for deletion unless legal
requirements or other legitimate purposes necessitate a longer
storage period.
Game Data Consistency: In certain
cases, personal data cannot be completely deleted to ensure the
consistency of gameplay experience or other relevant areas. For
example, matches affecting other players' matchmaking data and
scores will not be deleted; instead, your connection to these
matches will be permanently anonymized.
Withdrawal
of Consent: If you withdraw your consent for processing your
personal data or your child's personal data, we will delete the
relevant personal data without undue delay, provided the data
collection and processing were based on the withdrawn consent.
Objection to Processing: If you object to the
processing of your personal data, we will review your objection
and delete the relevant personal data without undue delay,
unless another legal basis for processing exists or applicable
law requires us to retain the data.
We process your personal information in various locations,
including countries within the European Economic Area (EEA), the
United Kingdom (UK), the United States, and other regions.
When transferring your information outside China，we
ensure that it is sent to countries deemed to provide adequate
protection. If a country does not meet these adequacy standards,
we employ standard contractual clauses to protect your
information during its transfer outside China.
At Tangjian, we are committed to safeguarding the privacy and
integrity of your personal information through robust security
measures. Despite our best efforts to secure your data, it is
important to note that no method of transmitting information
over the internet is completely impervious to risks.
7.1 Security Measures:
· Data
Encryption: We use encryption technologies to protect your data
during transmission and while stored. This includes SSL/TLS
encryption to secure your communications with our services.
· Access Controls: We implement strict access
controls to ensure that only authorized personnel have access to
your personal information. This includes using secure
authentication methods and regular reviews of access
permissions.
· Data Minimization: We are dedicated
to processing only the information necessary for our services.
We regularly review and update our data handling practices to
ensure we are only retaining relevant data.
·
Password Protection: When you provide us with your password, we
apply a one-way hashing algorithm to ensure that your password
is securely stored and protected from unauthorized access.
· Regular Security Audits: We conduct regular
security audits and assessments to identify and address
potential vulnerabilities in our systems. This helps us stay
ahead of emerging threats and maintain the highest security
standards.
7.2 Limitations and Risks:
While we employ these advanced security measures, it
is crucial to recognize that no online system is completely
immune to breaches. The nature of internet-based communications
means there is always a risk of unauthorized access or data
interception. We continually strive to improve our security
practices to minimize these risks and protect your information.
7.3 Your Role in Security:
We encourage
you to also take steps to protect your personal information.
This includes using strong, unique passwords for your accounts
and being cautious about sharing your login details.
At Tangjian, we remain dedicated to maintaining the
highest levels of security and privacy for your personal
information. If you have any questions or concerns about our
security practices, please feel free to contact us.
Under applicable law, you have the following rights concerning
the processing of your personal data:
· Access: You have the right to request access to
the personal data we hold about you. This includes knowing
whether we process your data and obtaining information and
copies of that data.
· Rectification: If your
personal data is inaccurate or incomplete, you have the right to
request corrections or updates to ensure it is accurate.
· Objection: You can object to the processing of
your personal data, asking us to stop processing it under
certain conditions.
· Erasure: You have the right to
request the deletion of your personal data when it is no longer
necessary for the purposes for which it was collected.
· Restriction: You can request the restriction of
processing your personal data to certain situations, including
with your explicit consent.
· Portability: You are
entitled to receive your personal data in a structured, commonly
used, and machine-readable format, and you may request that we
transfer this data to another data controller if applicable.
These rights are subject to certain conditions and
exceptions as outlined by the relevant laws.
A "Child" is defined as an individual who is below the age
required to consent to the processing of Personal Data according
to the laws of their country.
We do not knowingly collect Personal Data from
Children. If you are a Child, please do not provide us with any
Personal Data. If you believe that a Child has submitted
Personal Data to us, please contact us immediately at
[email protected] or by mail atRoom B3602, Units 319-322,
No.3 Tangdong East Road, Tianhe District, Guangzhou, China. We
will take necessary steps to delete the Personal Data in
question.
Tangjian may revise this Privacy Notice periodically to address changes in our practices or legal obligations. Significant updates will be communicated to you by posting the revised Privacy Notice on our website or through other suitable communication methods. We recommend that you regularly review this Privacy Notice to remain informed about how we manage and safeguard your personal information.
If you have any questions, comments or suggestions on this Privacy Policy or other issues, please contact us at [email protected].